The Lunar Flame is a growing and changing entity, therefore the policies of the company may change from time to time.
Please check back periodically to stay informed of any changes.
And, I'm certain there will, on occasion, be exceptions to the "rule".

Allergies

I have made great effort to place this statement on every page of my website but oversights can happen, so I am placing it here (top center) to add to the chance that everyone will see it and take appropriate action  :^)  -

If you have any allergies please make me aware of them so we can avoid any discomfort  :^)  

Hugs, Shiro

Payment Plans

There are a few ways you can make purchases at The Lunar Flame:

     1. Of course, there's good old fashioned cash! If you make arrangements to pick up your order, bring the bills   :^) 

     

     2. For a small fee (currently 3.00) I will bring your order to your home, work, etc - see details HERE

     3. SQUARE payments can be made via phone

     4. PayPal payments are accepted.

     5. I offer a very workable Lay~Away program - see details HERE

     6. The PAP (Pay Ahead Plan) - see details HERE

     7. And I am always happy to work with my Established Customers - special offers, deals, etc.

Returns

Do to the fact that many of the products sold by The Lunar Flame make contact with the skin, returns are not accepted.

Refunds

I haven't had any dissatisfied customers (Big Smile!), but should this unfortunate event come to pass, a refund would be the furthest thing from my mind - what with all the hassle of having to pay to have the product returned to me, and the ordeal of determining how much of a refund should be made, and the horrible feeling of disappointing a customer, oh it would just be too much. So, I would most likely talk with the customer directly to see what we could work out  :^)

Store Credit

Store Credit, should it become necessary, would be recorded in the same way as a customer PAP (Pay Ahead Program).

Required statement

All  information regarding the metaphysical and other properties and purposes of these products is provided for entertainment purposes only. It is not intended for diagnosing illness, prescription, or advice, This information should not replace proper medical attention. Consult your Doctor or other health care practitioner regarding health issues. The Lunar Flame is not liable for any use or misuse of this information.